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Frequently asked questions
There was a time when wallpaper was covering your walls in patterned paper with tough glue. But times and technology has advance to bring a unique, durable, easy to clean fabric-based wallpaper alternative.
Our fabric wallpaper is a matt canvas fabric weight and texture with the designs embedded using sublimation printing and non-toxic inks which results in richer long lasting colour.
A chic and extremely durable product that is 100% customizable, easy to maintain with a damp cloth and easy to remove the panels without stubborn glue residue or damage to your walls after.
(Please see photos on home page slider for a close up of the texture example)
• All the designs in our catalogue cost the same per square meter.
• The price of any project is determined by the dimensions of the specific wall, the delivery address and / or location for installation.
• Please feel free to contact us for a free quotation with the width and height of your wall.
• From our catalogues existing designs 2 week lead time.
• For custom design: 5-8 working days for design work and then 2 weeks lead time thereafter.
• Once the artwork has been approved and payment has been received, it takes 2 weeks until installation/delivery.
• Yes, you can request changes to an existing design in terms of both colour and pattern scale.
• Please chat to us with any of your design requirements and we will adapt the design as far as possible.
• We can create a custom design for you. Send us your inspiration reference for an artwork quotation.
• Please note that we do not copy other designers original work.
• Yes, we can work with your own images as long as they meet the following requirements
• File size: Minimum size 2MB per square meter.
• Format: EPS, AI, PDF, JPG, TIFF or Raw.
• Width: from far left to far right (including doors, windows or other fixtures/fittings).
• Height: from celling to floor ( you can exclude the width of the skirting).
• Depending on your location, yes we can come meet you on site.
• Please note that we are based in Westville, Durban (Kwa Zulu Natal, South Africa) and can only travel within a certain radius.
• No, we do not supply rolls of pre-printed wallpaper.
• Each job is unique and is divided into panels, designed and printed to fit the exact dimensions of your walls or space.
• If you are arranging or handling your own installation, please ensure that your installer is familiar with fabric based wallpaper and with the installation on seamless joins.
• We can provide you with a set of installation instructions if required.
• Yes, we can arrange the installation for you in greater Durban, Johannesburg, Pretoria and Cape town.
• If required, the installation cost will be included in your quotation.
• Please note that this service does depends on your location and the availability of qualified installer in your area.
• Yes, we do courier nation wide.
• Wall surface need to be as smooth and even as possible.
• Any shelves, nails and screws need to be removed and the holes filled and smoothed before installation.
• Old wallpaper will need to be removed.
• All electrical covers to be removed.
• If it is a new wall, the concrete / cement need to be skimmed and primed with an oil-based primer to avoid the wallpaper glue being absorbed and the wallpaper peeling off over time.
• Please note that artwork that has a lot of crisp / stark white in the design might clash with walls that are painted beige or off white. We suggest perhaps painting your wall base colour to white to avoid this.
• Our fabric based wallpaper can be wiped down with a damp cloth. No chemicals should be used on the wallpaper as this could cause damage.
• Yes, but we do recommend that the wall does not come in direct or regular contact with water. Example being a wall situated right next to a bath or shower.
• Yes, we do offer to trade. Please contact us to discuss further.
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